app/Models/Account.php

@@ -6,10 +6,12 @@
 use Illuminate\Database\Eloquent\Model;
 use Illuminate\Database\Eloquent\Relations\BelongsTo;
 use Illuminate\Database\Eloquent\Relations\HasMany;
+use Illuminate\Database\Eloquent\SoftDeletes;
 
 class Account extends Model
 {
     /** @use HasFactory<\Database\Factories\Person/AccountFactory> */
+    use SoftDeletes;
     use HasFactory;
 
     protected $fillable = [

app/Services/ImportProcessor.php

@@ -1633,7 +1633,7 @@ private function upsertAccount(Import $import, array $mapped, $mappings, bool $h
 
         $existing = Account::query()
             ->where('contract_id', $contractId)
-            ->where('reference', $reference)
+            //->where('reference', $reference)
             ->where('active', 1)
             ->first();